AlphaTradeAI

    Privacy Policy

    Last Updated: June 15, 2023

    1. Overview

    AlphaTrade AI values your privacy and complies with data protection standards applicable in Australia. This document explains how we collect, use, and protect your personal information when you interact with our investment services.

    2. What We Collect

    We may gather the following categories of personal information:

    • Identity & Contact: Name, email address, phone number, and residential information
    • Financial Data: Information required to process investments and meet KYC obligations
    • Technical Data: IP address, browser type, session activity, and interaction patterns
    • Tracking Technologies: Cookies, pixels, and scripts used to enhance navigation and measure performance

    3. Why We Use It

    Your information may be used to:

    • Provide secure access to your account
    • Execute transactions and manage your investments
    • Meet legal and regulatory requirements under Australian law
    • Inform you of platform updates or service improvements
    • Offer personalised financial insights
    • Improve platform performance and user experience
    • Detect and prevent fraudulent or harmful activity
    • Send marketing messages (only when consent is granted)

    4. How Long We Keep Your Info

    We retain personal information only as long as needed to fulfil operational, legal, and regulatory requirements. When no longer necessary, your data is securely deleted or anonymised.

    5. Data Security Measures

    We maintain strict security measures to safeguard your personal information, including:

    • Encryption for stored and transmitted data
    • Role-based access controls for all staff
    • Periodic audits and vulnerability testing
    • Reliable and secure hosting infrastructure

    6. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Request access to your stored information
    • Update or correct inaccurate data
    • Request deletion or restriction of processing
    • Object to specific uses of your data
    • Receive a copy of your information (data portability)
    • Withdraw consent at any time without affecting prior processing

    7. Working with Partners

    We collaborate with vetted third-party service providers to ensure secure hosting, analytics, and operational support. These partners must comply with our confidentiality and data-protection standards.

    8. Analytics Use

    We use tools such as Google Analytics to monitor usage trends, detect issues, and improve platform performance. Whenever possible, data is anonymised to protect your identity.

    9. Children’s Data

    Our services are not intended for individuals under 18 years of age. If you believe a minor has submitted personal information, please contact us so we can remove it promptly.

    10. Policy Changes

    We may update this policy periodically to reflect regulatory changes or enhancements to our services. Major updates will be communicated via email or in-platform notifications.

    11. Contact Information

    If you have questions about how your data is handled on the AlphaTrade AI Australia platform, please contact us at: [email protected]